FAQ
Frequently Asked Questions.
What is your cancellation policy?
You can cancel up to 24h before your reservation date. On the same day we do not refund any
money. (For Memorial Day Weekend, 4 th of July Weekend and Labor Day Weekend, you must
cancel a week prior to your reservation date.)
What is the minimum age to rent a boat or a jet-ski from you?
To be able to rent from us you must be at least 18 years old and present a valid ID. This also
applies to the designated driver of the vehicle.
Is it necessary to have a boating license to rent from you?
As we are registered in Arizona you do not need a boating license to operate one of our boats or
jet-skis. However, it is recommended to pass a free online boating course. (https://www.boat-
ed.com/arizona/)
Do you require a security deposit?
Yes, we do require a security hold of 500$. If no damage or lost equipments at the end of the
rental, we directly release the deposit. Any further delays may be a result of your bank policies.
Do I get money back if I return the boat sooner than planned?
We do not refund for early returns.
What happens if I return the boat late?
You have a grace period of 15 minutes. Over the grace period, every 15 minutes a fee of 50$ will
be applied.
Can we bring our dogs on the boats?
No problem with bringing your dogs onboard. We just ask you to be wary of our seat with their
paws.
How about the gas?
All boats leave fully fueled. You are responsible for refueling during and at the end of the rental.
Who is responsible for the cleaning of the boats?
We clean all our boats after each rental. However if the boat is brought back with excessive trash,
dirt and bodily fluids, you may be charged a 50$ cleaning fee.
Can we BBQ off of the boats?
For your safety as well as the safety of the boat you are not allowed to BBQ off of the boats. Any
burnt marks caused to the boat will result as of at least a full deposit charge. For the same
reasons it is forbidden to smoke on the boats.
Where can we go?
Our limits are Parker Dam to Pirate Cove, however we do not rescue after Mesquite Bay. If you
ever go further up North than Pirate Cove your deposit will be charged.
What else should we know?
The driver of the boat is responsible for the boat and his passengers, you are here to have an
enjoyable day but please stay safe!